SUPPORT
We are here to help!
Your success is our goal
How can we help you?
Select an option. In which of these services do you need support? if you do not find the option you are looking for, CONTACT US, one of our representatives will assist you as soon as possible.
WEBSITE SUPPORT
new website information
Use this option to send us information about your new website. This will allow us to have the necessary information to start building your new website.
SEND us LARGE FILES
Send us large, multimedia files with security and ease
REQUEST CHANGES TO YOUR WEBSITE
Depending on the type of service plan you purchased, your website will have 1, 6, or 12 months of maintenance. This includes changes of photographs or videos that you provide, texts, colors and general information on the website.
ACCESS YOUR HOSTING (CPANEL) ACCOUNT
In this section, you will be able to see your hosting account (cPanel) , domains, purchase history, reports and other services related to your website. To access your hosting you must have your Username and Password.
Use one of these options:
EMAIL SETUP
WORKSPACE EMAILS
Use this option to setup your PAID emails with WORKSPACE email service.
C PANEL EMAILS
Use this option to setup your FREE emails with CPANEL email service.
DIGITAL MENUS
SETTING THE VIDEO
Installing your video for the first time
ACCESS
TROUBLESHOOTING
Answers to questions about the use of your digital boards.
ACCESS
REQUESTING CHANGES
We are always here to help.
GENERAL QUESTIONS ON OTHER SERVICES
hosting and domains
digital learning
e commerce
social media
REMEMBER
We are together in this adventure. Your success is our success, you can count on PIXELVEC. We are a phone call or email away. Let us know how we can serve you today.