SUPPORT

We are here to help!

Your success is our goal

How can we help you?

 

Select an option. In which of these services do you need support? if you do not find the option you are looking for, CONTACT US, one of our representatives will assist you as soon as possible.

WEBSITE SUPPORT

 

new website information

Use this option to send us information about your new website. This will allow us to have the necessary information to start building your new website.

 

ACCESS

 

SEND us LARGE FILES

Send us large, multimedia files with security and ease

 

ACCESS

 

REQUEST CHANGES TO YOUR WEBSITE

Depending on the type of service plan you purchased, your website will have 1, 6, or 12 months of maintenance. This includes changes of photographs or videos that you provide, texts, colors and general information on the website.

 

ACCESS

 

ACCESS YOUR HOSTING (CPANEL)  ACCOUNT

In this section, you will be able to see your hosting account (cPanel) , domains, purchase history, reports and other services related to your website. To access your hosting you must have your Username and Password.

 

Use one of these options:

 

GO DOMAINS

 

USA DOMAINS

 

EMAIL SETUP

 

WORKSPACE EMAILS

Use this option to setup your PAID emails with WORKSPACE email service.

 

ACCESS

 

C PANEL EMAILS

Use this option to setup your FREE emails with CPANEL email service.

 

ACCESS

DIGITAL  MENUS

 

SETTING THE VIDEO

Installing your video  for the first time

 

ACCESS

 

TROUBLESHOOTING

Answers to questions about the use of your digital boards.

 

ACCESS

 

REQUESTING CHANGES

We are always here to help.

 

ACCESS

GENERAL QUESTIONS ON OTHER SERVICES

 

hosting and domains

 

digital learning

 

e commerce

 

social media

 

ACCESS

REMEMBER

 

We are together in this adventure. Your success is our success, you can count on PIXELVEC. We are a phone call or email away. Let us know how we can serve you today.